Privacy Policy

Effective Date: Apri 9, 2026

Riley’s Pet Market (“we,” “us,” or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information you provide when visiting our website or signing up for communications.

1. Information We Collect

We may collect your name, email address, phone number, mailing address, and pet information when you make a purchase, sign up for our loyalty program, or opt in to receive text messages or emails from us.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders
• Send you promotional offers, updates, and loyalty program information
• Send you SMS/text messages if you have opted in
• Improve our products and customer service
• Comply with legal obligations

3. SMS / Text Messaging

Recipients must consent to receive text messages about their account and orders from Riley’s Pet Market through the number they provide. Msg & data rates may apply. Msg frequency varies. Reply HELP for assistance or STOP to opt out of receiving messages at any time.

Opt-Out

You can opt out at any time by replying STOP to any text message. You will receive a confirmation message, and no further messages will be sent unless you opt in again.

Help Requests

For assistance, reply HELP to any message or contact us at 931-208-3233.

Message & Data Rates

Message and data rates may apply. Message frequency varies based on interactions.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website or conducting our business, provided they agree to keep your information confidential. We may also disclose information as required by law.

5. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

6. Cookies

Our website may use cookies to enhance your browsing experience. You may choose to disable cookies through your browser settings.

7. Children’s Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children.

8. Your Rights

You may request to access, correct, or delete your personal information at any time by contacting us at the information below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

10. Contact Us

Riley’s Pet Market
2550 Madison St Suite A
Clarksville, TN [ZIP]
931-208-3233
info@rileyspetmarket.com